Which of the Following Is TRUE About Sending Goodwill Messages

question 23

Multiple Choice

Which of the following is TRUE about sending goodwill messages?

• A) If you are already friendly with the reader, a personal tone is appropriate when sending congratulations.
• B) A hand-written note of appreciation is inappropriate in today's electronic media environment.
• C) Send congratulations for personal events only if you know the reader well.
• D) In a letter of appreciation, do not specifically mention the person or persons you want to praise, as that can demoralize the others.

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Definitions:

Inventory

Goods and materials held by a company for the ultimate goal of resale or production, including raw materials, work-in-progress, and finished goods.

Bank Credit Cards

Financial instruments issued by banks allowing cardholders to borrow funds up to a pre-approved limit for purchases or cash advances.

Credit Card Expense

Costs incurred from using a credit card, including interest charges, annual fees, and transaction fees.

Sales

The total amount earned from selling goods or services before any costs or expenses are deducted.