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External Failure Cost
Costs incurred when a product fails to meet quality standards after it is delivered to the customer, including returns, repairs, and warranty claims.
Quality Cost Report
A document that outlines the expenses associated with preventing, detecting, and correcting defective work or products.
Prevention Cost
Expenses incurred to avoid defects in products or services.
Quality Cost Report
A document that outlines the costs associated with ensuring the quality of products or services, including prevention, appraisal, and failure costs.
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