TABLE 1-1 The Manager of the Customer Service Division of a Major

question 8

Multiple Choice

TABLE 1-1
The manager of the customer service division of a major consumer electronics company is interested in determining whether the customers who have purchased a DVD player made by the company over the past 12 months are satisfied with their products.
-Referring to Table 1-1, the possible responses to the question "What brand of DVD player did you purchase?" are values from a

• A) discrete numerical random variable.
• B) continuous numerical random variable.
• C) categorical random variable.
• D) parameter.

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Definitions:

Human Fraud

Intentional trickery by members of an organization aimed at obtaining an unethical or illegal advantage.

Cost-Benefit Principle

An economic principle that compares the cost of an action to its benefits. The action is considered favorable if the benefits outweigh the costs.

Collusion

An agreement, usually secretive, between two or more parties to limit open competition by deceiving or defrauding others of their legal rights, or to obtain an objective forbidden by law, typically involving fraud or gaining an unfair market advantage.

Establishing Responsibilities

A principle of internal control that aims to clearly define roles and duties within an organization to ensure accountability and efficient operations.