Examlex
Which of the following masks would be used during the Kwakiutl winter ceremonial season?
Customer Communication
The two-way information flow between the firm and its customer.
Info Completeness
Refers to the extent to which information is whole, full, or includes all necessary components.
Lifetime Value
The net present value of a customer’s business over the span of his or her relationship with an organization.
Customer Profitability
An analysis to determine the financial value a customer brings to a business over time, considering revenues and costs associated with the relationship.
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