When Using the ELMS System to Differentiate Accounts, What Do

question 14

Multiple Choice

When using the ELMS system to differentiate accounts, what do territory managers usually use to classify the accounts?

• A)determine demographic characteristics so that the needs of the customers match the abilities of the salespeople
• B)rate salespeople at performance appraisal time
• C)match the personalities of salespeople to those of their customers
• D)create the most efficient travel routes for salespeople
• E)categorize accounts in terms of profitability

Distinguish between mediation, arbitration, adjudication, and other forms of dispute resolution.

Evaluate the implications of power imbalances in conflict resolution processes.

Understand the significance of voluntary participation in conflict resolution strategies.

Assess the potential outcomes and satisfaction levels associated with different conflict resolution methods.

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A medication used to relieve pain and reduce fever, known for its minimal anti-inflammatory effects.

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Events involving vehicles that result in property damage, injury, or death, often attributed to factors like driver error, mechanical failure, or environmental conditions.

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Individuals who suffer from alcoholism, a chronic disease characterized by uncontrolled drinking and a preoccupation with alcohol despite adverse consequences.