Fewer Overnight Trips and Regular Contact with Productive Customers Can

question 80

True/False

Fewer overnight trips and regular contact with productive customers can reduce sales expenses as well as reduce a firm's sales-cost ratio.

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Definitions:

Rating Error

A mistake or bias that occurs when evaluating an individual's performance, often leading to inaccuracies in assessment.

Stereotype-Induced Bias

Prejudice or discrimination resulting from stereotypes, or oversimplified generalizations about a group of people that can affect judgment and decision making.

Performance Evaluations

The assessment of an employee's work performance over a specific period, often used for feedback, development, and administrative decisions.

Graphics Rating Scale

A method of performance appraisal where employees are rated by placing a mark on a continuous line or scale, visually representing their performance levels.