Which of the Following Is NOT a Recommended Approach for a Salesperson

question 17

Multiple Choice

Which of the following is NOT a recommended approach for a salesperson to take if one of her customer's cancels an order and places it with the competition?

• A)highlight for the customer the shortcomings of your competitor's products
• B)visit the customer and find out why you lost the account
• C)demonstrate to the customer you will try hard to get them back
• D)be friendly and professional
• E)be persistent and keep calling

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