Britnee, Has Successfully Sold an Existing Client a New Line

question 55

Multiple Choice

Britnee, has successfully sold an existing client a new line of computers.She is considering making a follow-up visit to the client to make sure the product line is meeting the customer's expectations.Before making the call, which of the following questions should Britnee NOT consider?

• A)Who should she call to follow up with?
• B)Should she call everyone that was involved with the purchase?
• C)When should she call the client - in a month, a few weeks, a few days?
• D)What method should she use to contact the client - phone, in-person, Skype?
• E)Where should she consider meeting the client to make another sale?

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Definitions:

Loss focused

Centered on addressing, managing, or coping with experiences of losing something or someone important, often involving grief or mourning processes.

End-of-life care

Palliative care focused on providing relief from the symptoms and stress of a serious illness in the final phase of life.

Compassionate care

Providing healthcare with empathy, understanding, and concern for the well-being of the patient.

Palliative care

Specialized medical care focused on providing relief from the symptoms and stress of a serious illness, with the goal of improving quality of life for both the patient and the family.