Which of the Following Is NOT a Recommended Approach for a Salesperson

question 17

Multiple Choice

Which of the following is NOT a recommended approach for a salesperson to take if one of her customer's cancels an order and places it with the competition?

• A)highlight for the customer the shortcomings of your competitor's products
• B)visit the customer and find out why you lost the account
• C)demonstrate to the customer you will try hard to get them back
• D)be friendly and professional
• E)be persistent and keep calling

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Definitions:

Wear Out Allowance

A depreciation method that factors in the reduction of an asset's value due to physical wear and tear over time.

Investments

The allocation of resources, typically money, in the expectation of generating an income or profit.

National Income

The total value of all goods and services produced by a country's economy over a specific period, including income from abroad, indicating economic health.

Salaries

Regular payments made by an employer to an employee, usually on a monthly or biweekly basis, for professional services rendered.