Joanne Summarizes Her Strategy to Retain And/or Grow the Client

question 39

Multiple Choice

Joanne summarizes her strategy to retain and/or grow the client she has just visited.What is Joanne performing?

• A)sales call objectives
• B)post-call analysis
• C)self-analysis
• D)follow-up
• E)prospecting

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Definitions:

Nurture

The process of caring for and encouraging the growth or development of someone or something.

Scientific Research

The systematic investigation of scientific theories and hypotheses through controlled experiments and observational studies to acquire new knowledge.

Objective

Something that is not influenced by personal feelings or opinions in considering and representing facts.

Testable

The quality of being able to be examined, experimented on, or evaluated through a careful and structured process.