Which of the Following Terms Describes the Process of Using

question 76

Multiple Choice

Which of the following terms describes the process of using a CRM system to flag customers who have bought merchandise that could benefit from additional products and services offered by your company?

• A)prospecting
• B)SELL sequence
• C)cross-selling
• D)aggressive sales approach
• E)assertive sales technique

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Definitions:

Accounting Period

A specific duration of time used in accounting to prepare financial statements, often a quarter or a year.

Interest Earned

Income received from investments in interest-bearing accounts or securities, such as savings accounts, bonds, or loan interest.

Investment

The allocation of resources, usually money, in the expectation of generating an income or profit.