While Working with a Customer at Your Weekend Job at a Plant

question 75

Multiple Choice

While working with a customer at your weekend job at a plant nursery, you notice he is closely examining a garden cart, measuring the dimensions of the cart and contents.What is this customer indicating to the salesperson?

• A)he is prospecting
• B)he wants to ask a question
• C)you are receiving a buying signal
• D)it's a good time to attempt a boomerang close
• E)you should discuss the FABs

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Definitions:

Thinking

The process of considering or reasoning about something.

Verbal Memories

The memory of words and other abstract symbols, including the ability to recall and recognize language-based material.

Hypothalamus

A region of the brain below the thalamus, coordinating both the autonomic nervous system and the activity of the pituitary, controlling body temperature, thirst, hunger, and other homeostatic systems, and involved in sleep and emotional activity.

Context-dependent Memory

Information that is better retrieved in the context in which it was encoded and stored, or learned.