"No, I Am Not Going to Buy Your Engines -

question 13

Multiple Choice

"No, I am not going to buy your engines - I heard from your competitor that your engines breakdown after 6 months."(Prospect) "Well, I can understand how you feel! Unfortunately, my competitor is not aware of the actual facts.We are so confident with the quality of our engines that we have increased our warranty period to 5 years on all parts and labour.No one in the industry even comes close." (Salesperson) What technique is the sales person using in this interaction with a prospect?

• A)Boomerang
• B)Indirect Denial
• C)Dodge
• D)Direct Denial
• E)Pass up

---

Definitions:

Visual Acuity

Pertains to the clarity of sight, determined by the capacity to distinguish letters or digits at a specific distance based on a standardized vision chart.

Visual Agnosia

A disorder characterized by the inability to recognize and identify objects or faces, despite having normal vision.

Frontal Lobe

The region of the brain situated in the frontal area of each cerebral hemisphere, which regulates voluntary movements, expressive language, and oversees advanced executive functions.

Occipital

Related to the occipital lobe in the brain, mainly tasked with the processing of visual information.