It May Help a Salesperson to Improve Sales If He

question 23

True/False

It may help a salesperson to improve sales if he personalizes his relationship with his customers.

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Definitions:

Low Self-Efficacy

A belief in one's inability to successfully execute the behaviors required to produce desired outcomes.

High Self-Efficacy

A strong belief in one's own ability to achieve goals and complete tasks effectively.

Incongruence

The mismatch or disparity between one's self-perception and actual experience or reality.

Situational Specificity

The concept that behavior can vary significantly based on the context or situation in which it occurs.