What Kind of Opening Question Must Be Designed So as to Provide

question 3

Multiple Choice

What kind of opening question must be designed so as to provide the salesperson with the opportunity to anticipate the prospect's response?

• A)customer curiosity approach
• B)customer shock approach
• C)customer centric approach
• D)customer surprise approach
• E)customer benefit approach

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Definitions:

Creativity

The capability to produce or identify concepts, options, or opportunities that can aid in resolving issues, engaging in communication with people, and providing amusement to both ourselves and others.

Low Tolerance

A reduced capacity or willingness to accept deviations from a standard or to endure difficult conditions or treatment.

Internal Locus

This concept describes individuals who believe they have control over their life events and outcomes, as opposed to being controlled by external factors.

Creativity

The use of imagination or original ideas to create something; inventiveness.