A Salesperson Makes the Following Statement to a Customer: "If

question 21

Multiple Choice

A salesperson makes the following statement to a customer: "If you buy this product, you will save lots of money on maintenance." What is the salesperson doing by making this statement?

• A)stressing a benefit
• B)attempting a trial-close
• C)stressing a needs-identification
• D)attempting a soft-sale
• E)using a hard-line technique

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Definitions:

Patriarchal System

A societal organization where men primarily exercise control, excelling in political leadership positions, holding moral authority, enjoying social privileges, and managing property.

Frigid

in a non-sexual context, means very cold in temperature; in a psychological context, it may describe a person having a lack of sexual responsiveness or desire.

Madam

A woman who manages or owns a brothel; often used as a polite form of address for a woman.

Pimp

A person who controls and profits from the commercial exploitation of others, typically in the context of prostitution.