Mathew, a Potential Customer of Yours Is Displaying Classical "Caution

question 65

Multiple Choice

Mathew, a potential customer of yours is displaying classical "caution signals." Which of the following is one of two possible reasons for customers displaying "caution signals" identified in the text?

• A)They indicate blocked communications.
• B)They usually lead to the next step-acceptance signals.
• C)They indicate that the salesperson needs to respond with similar signals to proceed on an equal footing with his buyer.
• D)They signal the salesperson to speed up his or her presentation.
• E)They warn the salesperson to close the deal.

---

Definitions:

Passive Activity

An activity in which the person involved does not actively participate or exert control, often used in reference to certain types of income for tax purposes.

Sensing

A process of receiving and responding to stimuli or input from the environment, often involving the detection of physical changes.

Nonverbal Cues

Forms of communication without words, such as facial expressions, gestures, and body language.

Interpreting

The act of explaining or providing the meaning of something, such as a word, text, or action, often in a different language.