John Worked His Assigned Territory Building Up an Impressive Portfolio

question 5

Multiple Choice

John worked his assigned territory building up an impressive portfolio of wholesale customers.Last year, his company decided to restructure and changed assigned sales territories.In this process, some of John's accounts were reclassified as "house accounts." Which of the following statements best describes the term "house account"?

• A)mall account that a salesperson typically handles by telephone from his or her home
• B)wholesale account located in the same city as the salesperson's place of residence
• C)term used to describe accounts for items that are straight-rebuy
• D)wholesale account that the salesperson asks the sales manager to remove from his or her territory, usually because of its low volume
• E)large account handled by someone from the home office or a key account salesperson

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Definitions:

Behavioural Skills

Personal attributes and specific behaviors that enable individuals to communicate effectively, collaborate, and successfully manage themselves and others.

Performance Outcomes

The results or achievements of an individual's or group's work, measured against goals or standards.

Affective Outcomes

Emotional responses or attitudes that result from participating in a learning or training program, which can influence motivation and engagement.

Cognitive Outcomes

Cognitive outcomes are the changes in understanding, knowledge, or skills that result from educational or training experiences.