Which of the Following Statements, If False and Made by a Salesperson

question 123

Multiple Choice

Which of the following statements, if false and made by a salesperson to an individual who bought the product(s) being sold, would be most likely to have legal consequences?

• A)"You're going to love this new mattress!"
• B)"We are the metropolitan area's low price leader."
• C)"We offer a 100 percent order-fill rate.You'll never experience a back-order."
• D)"Our employees have extensive training in how to pamper our customers."
• E)"Your own mother can't care for you as well as our staff!"

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Definitions:

Optimal Distinctiveness

People strive to achieve a balance between conflicting motives for inclusiveness and separateness, expressed in groups as a balance between intragroup differentiation and intragroup homogenisation.

Social Mobility

The ability for individuals or families to move up or down the socioeconomic ladder within a society.

Metacontrast Principle

A phenomenon in social identity and group behavior, where contrast between in-group and out-group members is maximized in the perceivers' mind.

Extended Contact Effect

The reduction of prejudice through indirect relationships, wherein knowing a member of an in-group has a friends in an out-group can lead to more positive attitudes towards that out-group.