Which of the Following Statements About Sales Success Is True

question 40

Multiple Choice

Which of the following statements about sales success is true?

• A)Successful salespeople often can avoid providing service to customers if they present a "nice guy" image.
• B)For success in sales, it is more important to speak well than to listen well.
• C)A successful salesperson may either be enthusiastic or knowledgeable, these characteristics are perfectly interchangeable.
• D)Successful salespeople place a high value on their time.
• E)Asking questions and monopolizing the conversation are traits of an effective salesperson.

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Definitions:

Learned Association

A psychological principle where an individual connects two stimuli or a stimulus and a behavior through repeated exposure.

Sensorimotor Stage

The first stage in Piaget's theory of cognitive development, from birth to about 2 years of age, where infants learn about the world through their sensory impressions and motor activities.

Concrete Operational

A stage in Jean Piaget's theory of cognitive development during which children (ages 7-12 approximately) gain a better understanding of mental operations, leading to more logical thoughts about concrete events.

Formal Operational

The stage of cognitive development, according to Piaget, where individuals can think abstractly and systematically.