Rachel and Liam Got Married a Year Ago and Are

question 12

Multiple Choice

Rachel and Liam got married a year ago and are ready to move out of their apartment and into a new home. After looking at several houses, they have developed a list of features that are important to them and that are different among the homes they have visited. The features on their list are examples of

• A)an evoked set.
• B)determinant attributes.
• C)short lists.
• D)perceived risk factors.
• E)trade-off elements.

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Definitions:

Confirming Letter

A written communication that verifies and details the terms of an oral agreement or conversation.

Interpersonal Skills

The abilities and attributes necessary for successful communication and interaction with others.

Questioning Skills

The ability to ask questions effectively to gather information, clarify understanding, or challenge statements.

Listening Skills

The ability to accurately receive and interpret messages during the communication process.