Most Banks Implement Customer Retention Programs Aimed at Their Best

question 84

Multiple Choice

Most banks implement customer retention programs aimed at their best customers. They do this because they know that retaining customers usually results in

• A)a product development growth strategy.
• B)an operational advantage.
• C)opportunities for diversification.
• D)increased long-term profits.
• E)more clearly defined market segments.

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Definitions:

Limited Liability

A legal status where a person's financial liability is limited to a fixed sum, most commonly the value of a person's investment in a company or partnership.

Income Taxes

Taxes imposed by the government on the income earned by individuals and businesses over a fiscal period.

Managerial Skills

Managerial Skills involve the abilities and knowledge that enable an individual to manage people, resources, and processes effectively in achieving organizational goals.

Co-tenants

Individuals or entities who share the legal possession or rental of a property, holding equal or defined shares in the property rights.