From a Customer's Perspective, Value Reflects

question 99

Multiple Choice

From a customer's perspective, value reflects

• A)the need for value and the perception of value.
• B)explicit versus implicit value.
• C)the relationship of benefits to costs.
• D)the balance between needs and wants.
• E)the need for product improvement.

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Definitions:

Organization Departments

Different sections within an organization, each specializing in a specific area of operation or function, such as marketing, finance, or human resources.

Customers Value

The perceived benefit or satisfaction a customer experiences or expects from a product or service compared to its cost.

OD Techniques

Stands for Organizational Development Techniques, which are methods used to improve organizational effectiveness and employee well-being.

Productivity

The measure of efficiency in producing goods and services, quantified by the output produced per unit of input.