Joya Is the New Restaurant Manager in a Major Hotel

question 26

Multiple Choice

Joya is the new restaurant manager in a major hotel. When considering which changes would most likely increase the restaurant's value to customers, Joya should provide her customers the menu items that they want and the quality service that they deserve, as well as,

• A)a better dining experience than what her competitors can give.
• B)increase prices to increase revenue.
• C)offset higher hotel rates with lower restaurant prices.
• D)reduce customer expectations through reduced service.
• E)minimize menu items but increase the price of popular entrees.

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Definitions:

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