When Eleanor Realized She Didn't Have All of the Technical

question 96

Multiple Choice

When Eleanor realized she didn't have all of the technical information she needed to answer the customer's questions, she made a call to her office. Who would be most likely to provide appropriate assistance?

• A)sales support personnel
• B)an order taker
• C)another salesperson
• D)her sales manager
• E)an order getter

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Definitions:

Horney

Karen Horney, a psychoanalyst known for her theories on neurosis, personality structure, and the influence of culture on psychology.

Women

Adult human females, often discussed in various contexts including biological, social, cultural, and political.

Extravert

A personality trait characterized by outward-directed behaviors, enjoying social interactions, and being energized by spending time with others.

Jung

Carl Jung was a Swiss psychiatrist and psychoanalyst who founded analytical psychology, emphasizing the importance of the individual psyche and the personal quest for wholeness.