The Attitudes That Rex's Customers Develop After They Have Purchased

question 98

Multiple Choice

The attitudes that Rex's customers develop after they have purchased his yearly lawn care service will become the basis for determining whether they renew each year. He needs to demonstrate the ________ dimension of service quality by demonstrating he uses well-maintained equipment with neat, professional personnel to produce a quality product.

• A)reliability
• B)responsiveness
• C)assurance
• D)empathy
• E)tangibles

---

Definitions:

Int[]

A way to declare an array of integers in programming languages like Java and C#.

Double[]

A data type in programming that represents an array of double precision floating point numbers.

Thirteenth Component

This term could refer to the thirteenth element or part of a larger system or sequence.

Row Order

Refers to the sequential arrangement of data in rows within a database or a spreadsheet.