Benton Manages a Building Supply Company

question 47

Multiple Choice

Benton manages a building supply company. He wants to invite 20 of his most valuable building-contractor customers to a golf outing and party. Benton will likely use the firm's ________ to identify these customers.

• A)website
• B)CRM system
• C)specialty store sales
• D)annual sales report
• E)inventory management system

---

Definitions:

Physiological Forces

Factors related to the physical and biological functions of organisms that affect behavior, health, and well-being.

Unconscious Fears

Fears that reside within the unconscious mind, affecting behavior and thought processes without the individual's awareness.

Cultural Norms

Are the shared expectations and rules that guide behavior of people within social groups.

Constructs

Psychological categories or concepts that represent behaviors or experiences, often used to understand and predict human actions and attitudes.