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While Jessica Would Have Liked to Have Cash Back, She

question 39

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While Jessica would have liked to have cash back, she felt the customer service representative was fair when she allowed Jessica to return the shirt for store credit. This demonstrates the idea of procedural fairness.


Definitions:

Genetically Transmitted

Refers to the passing of traits or conditions from parents to offspring through their genes.

Frotteurism

A sexual disorder characterized by a person achieving sexual arousal and gratification by rubbing against a non-consenting person.

Exhibitionism

A sexual disorder characterized by an intense urge to expose one's genitals to an unsuspecting stranger for sexual gratification.

Pedophilia

A psychiatric disorder characterized by an adult having a primary or exclusive sexual attraction to prepubescent children.

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