Empowerment Is When ________ Are Authorized to Make Decisions to Help

question 48

Multiple Choice

Empowerment is when ________ are authorized to make decisions to help their customers and, as a result, service quality generally improves.

• A)consultants
• B)middle managers
• C)corporate executives
• D)production control managers
• E)frontline employees

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Definitions:

Feature Story Angle

A unique perspective or approach to a topic, making it interesting or newsworthy for a feature story.

Digital and Social Media

The use of internet-based and electronic platforms to engage with users, share content, and foster social interaction, often employed for marketing and communication strategies.

PR Writer

A professional specialized in creating content for public relations purposes, including press releases, speeches, social media posts, and communication materials.

News Release

An official statement issued to newspapers and other media for the purpose of providing information, an announcement, or making a public statement.