Brent's Manager Wants Him to Find Out the Churn Levels

question 34

Multiple Choice

Brent's manager wants him to find out the churn levels related to activities in the past 12 months and report his findings at the next meeting. What does Brent need to find out?

• A)how many times the company ships products to customers each week
• B)the number of new customers the company gets after releasing a new product
• C)how many new competitors have arrived on the market during this time
• D)where customers prefer to shop for products: online or instore
• E)how many customers stopped using the company's services compared to the overall number of customers

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Definitions:

Doctrine of Constructive Notice

A principle in law whereby individuals are assumed to be aware of their legal rights and obligations, even if they do not possess actual knowledge of them.

Indoor Management Rule

A party dealing with a corporation may assume that the officers have the valid and express authority to bind the corporation.

Promissory Estoppel

A legal principle that prevents a party from withdrawing a promise made to a second party if the latter has reasonably relied on that promise to their detriment.

Personal Liability

The legal responsibility of an individual to satisfy debts or obligations from their personal assets when they cannot be met through insurance or other protections.