When a Product or Service Is Considered, a Good Experience

question 50

Multiple Choice

When a product or service is considered, a good experience occurs when

• A) the product or service meets or exceeds industry benchmark specifications.
• B) product quality and customer service are brought together.
• C) the product or service meets all organisational expectations.
• D) the product or service meets all international standards organisation (ISO) benchmarks.

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Definitions:

Georgia Colony

A British colony established in 1732, the last of the original Thirteen Colonies, named after King George II of Great Britain.

Salutary Neglect

A British policy of avoiding strict enforcement of parliamentary laws, meant to keep the American colonies obedient to England.

Slave Experience

The lived experiences, hardships, and enduring spirit of individuals who were subjected to the institution of slavery, highlighting their struggles and resilience.