The Internet and Email Have Changed the Way Customers Relate

question 46

True/False

The Internet and email have changed the way customers relate to customer service.

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Definitions:

Microorganisms

Tiny living organisms, such as bacteria, viruses, fungi, and protozoa, that can only be seen under a microscope and play various roles in the environment, human health, and disease.

Autoclave

A pressure chamber used to sterilize equipment and supplies by subjecting them to high-pressure steam at a specific temperature for a certain period.

Distilled Water

Water that has been purified through distillation, removing impurities and minerals.

Hinged Instruments

Medical or surgical tools that have a pivot or a joint, allowing parts of the instrument to move in relation to each other, facilitating their use.