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According to Bertcher (1994) to get the job done, team members need to engage in two kinds of interdependent behaviours. These are
Culture of Blame
A social or organizational condition where blame is systematically assigned or directed towards individuals rather than understanding and addressing the underlying causes.
Adverse Event
An unwanted, harmful event associated with the use of a medical treatment or procedure.
Quality Improvement
A systematic, formal approach to the analysis of practice performance and efforts to improve it, often encompassing activities that lead to measurable improvement in services or outcomes.
Ongoing Improvement
The continuous effort to enhance products, services, or processes to improve quality and performance.
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