An Example of a Listening Barrier Generated by the Listener

question 59

Multiple Choice

An example of a listening barrier generated by the listener is:

• A) common ground.
• B) inattentiveness.
• C) feedback.
• D) empathy.

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Definitions:

Customer Base

The group of customers who repeatedly purchase the products or services of a business, forming the core of the company's sales revenue.

Goodwill

An intangible asset that represents the excess value of a company over its net asset value, often arising from factors such as reputation, brand, or customer loyalty.

Intangible Assets

Assets that do not have physical substance but are identifiable non-monetary assets without physical substance, used in the production or supply of goods or services, for rental to others, or for administrative purposes.

Identifiability

The capability to recognize, define, or distinguish assets and liabilities within a transaction or set of financial data.