The Three Critical Success Factors in Knowledge-Management Programs Are

question 59

Multiple Choice

The three critical success factors in knowledge-management programs are

• A) the leader, the followers and the customers.
• B) the goals, the outcomes and the relationship between them.
• C) leadership, knowledge management enablers and application of knowledge across the organisation.
• D) knowledge leadership, clearly identified business benefits and communication outside the organisation.

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Definitions:

Qualitative Data

Non-numerical information collected through observation, interviews, or open-ended questions that provides insights into people's beliefs, experiences, and behaviors.

Lasting Impact

A durable effect or influence that persists over a long period of time.

Mixed Methods Study

An approach that combines quantitative and qualitative research methods in a single study to understand a research problem from multiple perspectives.

Equal Priority

A research approach wherein qualitative and quantitative methods are treated with the same level of importance.