When Guests Make Mistakes Themselves Like Trip Over Their Own

question 42

True/False

When guests make mistakes themselves like trip over their own feet and fall, it is best to make light of the incident and have a good laugh with them to diffuse the situation.

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Definitions:

Hospital

A health care institution providing patient treatment with specialized medical and nursing staff and medical equipment.

Opposing Team

Refers to a group or team that is competing against another in a competitive event or situation.

Prosocial Behavior

Actions intended to benefit others, including helping, sharing, donating, cooperating, and volunteering.

Behavior

The actions or reactions of an individual or group in response to external or internal stimuli.