Examlex
When something goes wrong in the delivery of a service, it is called a ______.
Independent Variables
Factors that are manipulated or controlled in an experiment to determine their effects on dependent variables.
Multiple Regression Model
A statistical technique that models the relationship between a dependent variable and two or more independent variables.
Independent Variable
The variable in an experiment or study that is manipulated or changed by the researcher to observe its effect on the dependent variable.
Dependent Variable
The variable in an experiment or study that is expected to change as a result of manipulations of the independent variable.
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