A Large Challenge of Line Employees Assessing Guest Experiences Is

question 41

True/False

A large challenge of line employees assessing guest experiences is that all employees must feel safe in reporting the errors they caused.

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Definitions:

Cisgender

A term for individuals whose gender identity matches the sex they were assigned at birth.

Biological Sex

The classification of organisms, typically as male or female, based on their reproductive organs and functions derived from chromosomal complement.

Gender Dysphoria

Psychological distress experienced by someone whose gender identity differs from their sex assigned at birth.

Transgender

A term describing someone whose gender expression or identity differs from societal expectations based on their physical sex characteristics at birth.