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Managers often spend too much time over-emphasizing the qualitative data and not enough time on the quantitative data.
OD Process
Organizational Development Process refers to the planned, systematic efforts to improve the effectiveness of an organization through change in policies, power, leadership, control, or job redesign.
Diagnosis, Intervention, Follow-Up
A systematic approach in organizational development involving the identification of issues, implementation of solutions, and evaluation of outcomes over time.
Seafloor Spreading
The process where new ocean floor is created at mid-ocean ridges and moves away caused by the divergence of tectonic plates.
Active Site
The region on an enzyme where substrate molecules bind and undergo a chemical reaction, crucial for the enzyme's biological function.
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Q33: Many young people avoid the hospitality industry
Q36: A managerial task is to set employee
Q39: According to Drucker (2003), knowledge is impersonal,
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Q45: The service setting should be designed to
Q45: Guests who serve as "consultants" to hospitality