What Is the Main Way in Which New Technologies Do

question 15

Multiple Choice

What is the main way in which new technologies do not create greater value to service organizations?

• A) Employees don't want to have to learn new ways of doing things.
• B) The human contact aspect of the service experience can be lost.
• C) They can create confusion for guests.
• D) The time it takes to install and implement new technologies.

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Definitions:

Personal Preference

An individual's choice or liking, reflecting their tastes or desires.

Training Needs

The specific skills or knowledge gaps that need to be addressed for an individual or group to reach their goals efficiently.

Smooth Muscle

A type of involuntary, non-striated muscle found within the walls of organs and structures such as blood vessels, the digestive tract, and the uterus.

Respiratory Airways

The parts of the respiratory system through which air flows, starting from the nose and mouth down to the lungs.