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The Service Environment Directly Influences the Customer's Perception of the Quality

question 18

True/False

The service environment directly influences the customer's perception of the quality and value of a service organization.


Definitions:

Hub

A primary connecting hub for devices within a network.

Switch

A device or software component that changes the user interface or activates/deactivates features within an application.

Shared Resources

Files, folders, printers, or other network services that have been configured to be accessible by multiple users or devices within a network.

Operating System

The software that manages hardware and software resources on a computer, serving as a platform for running applications.

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