One Way Successfully Utilized Information Systems Can Help Service Organizations

question 51

True/False

One way successfully utilized information systems can help service organizations make the delivery of the guest experience's more effective is by allowing organizations to customize their guest's experiences.

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Definitions:

Departmentalization

The method by which an organization divides its operations into distinct areas and tasks based on function, product, geography, or process.

Coordination

Involves the organization of different elements or activities in a system to ensure they work together effectively to achieve a goal or objective.

Informal Communication

the exchange of information that occurs outside of formal communication structures, often casually or spontaneously.

Interdependencies

Mutual reliance between two or more groups or entities, where the actions of one significantly affect the outcomes of the others.