Guest History and ______ Are Used Together to Enhance the Guest

question 21

Multiple Choice

Guest history and ______ are used together to enhance the guest experience by using past experiences to customize future experiences for a guest.

• A) data warehousing applications
• B) data integration applications
• C) big data analytics
• D) big data storage

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Definitions:

Performance Management

The continuous process of setting objectives, assessing progress, and providing on-going coaching and feedback to ensure that employees are meeting their goals and career objectives.

Goal Setting

The process of identifying specific objectives, determining tasks that need to be performed, and establishing timelines to achieve those objectives.

Canadian Companies

Businesses that are based in Canada, operate within its jurisdiction, or were founded there.

Classical Organizations

Organizations structured based on classical management theories, emphasizing efficiency, hierarchy, and clear division of labor.