Guests Who ______ Become Potent Assistants to the Managers in Monitoring

question 67

Multiple Choice

Guests who ______ become potent assistants to the managers in monitoring, reinforcing, and shaping employee behavior.

• A) lecture employees who do things wrong
• B) are passive when there is a problem
• C) make their expectations plain
• D) express complex problems

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Definitions:

Somnambulism

Also known as sleepwalking, a disorder that occurs during deep sleep, leading to walking or performing other complex behaviors while asleep.

Narcolepsy

A long-standing ailment involving extreme daytime sleepiness and unexpected sleep attacks.

Insomnia

A sleep disorder that is characterized by difficulty falling and/or staying asleep.

REM Sleep

A unique phase of sleep in mammals and birds, characterized by random movement of the eyes, low muscle tone throughout the body, and the propensity of the sleeper to dream vividly.