Once Employees Have Been Trained, Hospitality Managers Need Not Spend

question 42

True/False

Once employees have been trained, hospitality managers need not spend time and energy on reminding their existing employees of the cultural values.

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Definitions:

Classical Conditioning

A conditioning technique where, through recurrent pairing of two stimuli, a reaction initially caused by the second stimulus is eventually caused by the first stimulus alone.

Species-Specific

Pertaining or unique to a particular species.

Preparedness

A predisposition to quickly learn certain types of behaviors or to associate specific stimuli with certain responses due to evolutionary pressures.

Shaping

A method of training by which successive approximations toward a desired behavior are reinforced to teach a complex behavior.