Once Employees Have Been Trained, Hospitality Managers Need Not Spend

question 42

True/False

Once employees have been trained, hospitality managers need not spend time and energy on reminding their existing employees of the cultural values.

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Definitions:

B.F. Skinner

An American psychologist and behaviorist best known for his work in developing the theory of operant conditioning.

Appraisals

Evaluations or judgments about the significance of an event as it relates to one's well-being.

Evolutionary Psychology

Discipline that seeks to apply principles of natural selection to understand the causes of human behavior.

Social Isolation

A state in which an individual lacks a sense of social belonging, true engagement with others, and a robust social network, leading to various negative health outcomes.