The Effect of the Service Environment on the Hospitality Employees

question 62

True/False

The effect of the service environment on the hospitality employees is of small importance, because they become so accustomed to it.

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Definitions:

Puritan

A member of a group of English Protestants in the 16th and 17th centuries who sought to purify the Church of England from its "Catholic" practices, maintaining that the Church of England had not been fully reformed and needed to become more Protestant.

Independence

The condition or quality of being free from control or influence of another or others, often referring to the sovereignty of a country.

English

A West Germanic language originating from England, now the primary language of international discourse and an official language in several countries worldwide.

Oliver Cromwell

A military and political leader who played a leading role in the English Civil War and ruled as Lord Protector of the Commonwealth of England, Scotland, and Ireland in the mid-17th century.