Disney's Attention to Detail Regrading All Aspects of the Service

question 57

Multiple Choice

Disney's attention to detail regrading all aspects of the service environment can be considered

• A) a revenue generator
• B) a competitive advantage
• C) part of its vision
• D) a strategic plan

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Definitions:

Unconscious Thoughts

Mental processes not directly accessible to awareness but that can influence judgments, feelings, or behavior.

Rational-Emotive Therapist

A type of therapist who uses rational emotive behavior therapy to help individuals confront and change irrational beliefs that cause emotional distress.

Internal Sentences

Concepts or thoughts formed within the mind that are not necessarily expressed verbally, often related to introspection and mental dialogue.

Cognitive Therapy

A type of psychological treatment that helps individuals challenge and change unhelpful cognitive distortions and behaviors, improve emotional regulation, and develop personal coping strategies.