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According to Leonard Berry, the most important component of an excellent service strategy is a commitment to
Neophobia
The fear of anything new or unfamiliar, often observed in the context of food or environments.
Basal Metabolic Rate
The number of calories required to keep your body functioning at rest, also known as metabolism.
Hunger
The physiological state characterized by a desire or need to consume food for energy.
Learning Experiences
Refers to the process through which knowledge, skills, habits, and attitudes are acquired, typically through various forms of instruction or observed experiences.
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