Examlex
Service quality is equal to the service value divided by all costs incurred by the guests.
Ineffective
Lacking the ability or qualities to produce the intended effect or desired outcome.
Long Lead-in
An extensive introduction or preamble to a document, presentation, or topic that prepares the audience for the main content.
Nonverbal Communication
The transfer of information through body language, facial expressions, gestures, and without the use of spoken language.
Eye Contact
Eye contact involves looking directly into another person's eyes to convey attention, confidence, and engagement in face-to-face communication.
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